📝 Refund and Returns Policy
At Card Gift Joy, we aim to provide a secure and seamless experience when purchasing digital gift cards. Please review our Refund and Returns Policy carefully before completing your purchase.
✅ Refund Eligibility
Refunds are only available if the digital code has not been redeemed and is verified as unused.
If you receive an invalid or non-functional code, please contact us within 7 days of purchase for assistance.
❌ Non-Refundable Cases
Refunds will not be issued in the following cases:
If the digital code has already been redeemed.
Incorrect purchases (e.g., wrong region or platform selected).
Delivery delays caused by factors beyond our control (e.g., incorrect email address or emails filtered as spam).
🕒 Refund Process
Once your request is reviewed and approved, refunds will be issued to your original payment method within 5-10 business days.
We may request proof (such as a screenshot) showing that the code is not working.
📩 Contact Us
For any questions or issues regarding your order, please contact us at:
📧 cardgiftjoy@gmail.com
Or visit our Contact Page for more assistance.