📝 Refund and Returns Policy

At Card Gift Joy, we aim to provide a secure and seamless experience when purchasing digital gift cards. Please review our Refund and Returns Policy carefully before completing your purchase.


Refund Eligibility

  • Refunds are only available if the digital code has not been redeemed and is verified as unused.

  • If you receive an invalid or non-functional code, please contact us within 7 days of purchase for assistance.


Non-Refundable Cases

  • Refunds will not be issued in the following cases:

    • If the digital code has already been redeemed.

    • Incorrect purchases (e.g., wrong region or platform selected).

    • Delivery delays caused by factors beyond our control (e.g., incorrect email address or emails filtered as spam).


🕒 Refund Process

  • Once your request is reviewed and approved, refunds will be issued to your original payment method within 5-10 business days.

  • We may request proof (such as a screenshot) showing that the code is not working.


📩 Contact Us

For any questions or issues regarding your order, please contact us at:
📧 cardgiftjoy@gmail.com

Or visit our Contact Page for more assistance.