FAQS
Welcome to our FAQ page! Here, we answer the most common questions about our digital products, delivery process, payment methods, and more. If you can’t find what you’re looking for, please contact us at support@n1cards.com.
1. What products do you offer on n1cards.com?
We offer a wide range of digital products, including:
- Gift Cards: Amazon, PSN (PlayStation Network), Xbox Live, Steam, and more.
- Game Credits: PUBG UC, Free Fire Diamonds, FIFA Points.
- Subscriptions: Canva, Xbox Game Pass, and other popular services.
2. How does the delivery process work?
All products on n1cards.com are delivered digitally. After your payment is confirmed, you will receive your digital code instantly via email or on your account’s order page. In rare cases, delivery may take up to 30 minutes.
3. What payment methods do you accept?
We accept the following payment methods:
- PayPal
- Stripe
- Visa
- MasterCard
These options ensure a secure and seamless checkout experience.
4. Can I get a refund if the code doesn’t work?
Yes, if you receive a code that is not operational, please contact us within 7 days of purchase. We will investigate the issue, and if the code is confirmed as invalid, we will provide a replacement or a refund. For more details, please check our Refund and Returns Policy.
5. What should I do if I don’t receive my code?
If you haven’t received your code:
- Check your email inbox and spam/junk folders.
- Verify the email address you used during checkout.
- If you still can’t find the code, please contact our support team at support@n1cards.com with your order number.
6. Can I purchase products for different regions?
Some digital codes, like PSN or Amazon gift cards, may be region-specific. Please make sure to select the correct region when purchasing, as we do not offer refunds for incorrect region selections.
7. Is it safe to buy digital products from n1cards.com?
Yes, absolutely! We use secure payment gateways like PayPal and Stripe to process transactions, and we do not store your payment information. All digital codes are verified before delivery to ensure they are valid and ready for use.
8. Can I cancel my order?
Due to the nature of digital products, once a code has been delivered, the order cannot be canceled. If you need assistance with your order, please reach out to our support team as soon as possible.
9. Do you offer discounts or promotions?
Yes, we regularly offer discounts and promotions on popular gift cards and game credits. Subscribe to our newsletter or follow us on social media to stay updated on the latest deals.
10. How can I contact customer support?
If you have any questions or need help with your order, you can reach our customer support team at support@n1cards.com. We are here to assist you and ensure you have a great shopping experience.
11. Can I buy a digital gift card as a gift for someone else?
Yes! You can purchase a digital gift card and forward the code to the recipient via email or messaging. Just make sure to double-check the recipient’s region compatibility if it’s a region-specific product.
12. Are there any additional fees when purchasing a product?
The price you see on our website is the final price. We do not charge any additional fees for the digital products. However, your payment provider may charge transaction fees depending on the payment method you choose.
13. How can I track my order?
Once your payment is confirmed, your order status will be updated, and you will receive an email with your digital code. You can also check the status of your order by logging into your account on n1cards.com.
14. What should I do if I encounter an error during checkout?
If you experience any issues during checkout, try the following:
- Refresh the page and try again.
- Ensure your payment details are correct.
- Contact our support team if the issue persists.
15. Do you offer bulk purchases or wholesale options?
Yes, we offer special rates for bulk or wholesale purchases. Please contact our sales team at sales@n1cards.com for more information on bulk pricing and availability.